Temporary recruitment
At Ocala Recruitment, we provide caring, capable professionals who can step in and support your service when you need it most – from last-minute cover to busy seasonal periods.
We know how stressful staff shortages can be, so we make it simple to get reliable, high-quality people who share your values and fit right in from day one.
Care at the core
At Ocala Recruitment, we put people first, valuing our care team so they can focus on what truly matters: delivering outstanding care.
With real frontline care experience, we know what it takes to work at the heart of care. That insight helps us recognise the qualities that count – empathy, resilience, and a passion for helping people to live well.
Our goal is simple. To provide a safe, reliable recruitment solution that gives you consistent, capable staff, so your residents get the attention they deserve and your team feels supported.
Great carers, great care
We go beyond CVs and job boards, using our care experience and recruitment know-how to place professionals who truly elevate standards of care.
Consistent care staff
Familiar faces, stable care. We focus on continuity for residents and seamless handovers for your team.
We prioritise continuity, matching the same care staff where possible to support residents and ensure smooth team handovers.
Experienced and ready to help
Every member of our care team has at least six months of frontline experience - so they hit the ground running with confidence and skill.
Passion for excellence
We only work with people who truly care, combining empathy and commitment to give outstanding support every time.
Reliablity you can count on
Trusted by more than 65 care homes, because we turn up, deliver, and never overpromise.
24/7 on-call support
Whether it’s a last-minute shift or a weekend query, we’re always on the end of the phone.
Practical face-to-face training
We give our care professionals hands-on, in-person training to make sure they’re confident and ready to provide excellent care from day one.
Why choose us?
- Tailored matching – We don’t just fill gaps. We get to know your service and match staff who fit seamlessly with your team and residents.
- Industry expertise – With hands-on experience in care, we understand the demands of temporary cover – and what it takes to get it right.
- Rapid response – Available 24/7, 365 days a year, we act fast, handling availability, vetting and compliance, so you get the support you need, stress-free.
- Consistency counts – Wherever possible, we send the same familiar faces, because continuity is key to great care.
FAQs
Find answers to common questions about our services and care options.
What types of temporary care staff do you supply?
At Ocala Recruitment, we provide Care Assistants and Support Workers in Suffolk, Norfolk, and North Essex. Our team supports care providers with ad-hoc shifts to cover sickness, annual leave, and recruitment shortfalls.
How quickly can you provide cover in an emergency or at short notice?
With a team of over 70 experienced Care Assistants and Support Workers, we’re able to respond quickly when you need support. We’re on-call 24/7, so there’s always one of our friendly office team at the end of the phone, ready to do everything we can to cover your shift.
Are your staff fully vetted, trained, and DBS-checked?
Our commitment to providing safe and effective staff is what sets Ocala Recruitment apart. We understand the importance of working with compliant staff and corporate partners to protect those using care services and their providers.
Do your care staff have experience with specific needs such as dementia, autism, or complex care?
All Ocala Recruitment staff have a minimum of 6 months’ care experience, so you can be confident they can step into a role and hit the ground running. Our team brings a wide range of experience, from dementia and autism support to complex care, and working in agency roles only broadens their skills even further. We also take the time to match staff to your service based on their skills and experience, ensuring the best possible fit for your needs.
Can we request the same care workers again for continuity of care?
Absolutely. The only way to build trust and rapport is by providing the same carers repeatedly. When relationships are built, better care is provided. Therefore, we work logistically to provide the most consistent service we possibly can.
What are your rates, and what’s included in the cost?
At Ocala Recruitment, we value our care and support team. Our appreciation is shown through our events and paying the real living wage as set by the Living Wage Foundation. We also value having a shared passion for care and a commitment to providing the safest and most effective agency care service possible.
This means that we aren’t the cheapest, but here’s the good news. We’re also not the most expensive! Best value means getting a service that’s worth more than you paid, and so often, the cheapest solutions are ill-fitting and unreliable.
We are middle of the road in costings, but deliver the best value for service. Starting from £21.49 per hour.
What areas or regions do you cover for temporary staffing?
We support all types of care services in Suffolk, Norfolk, and North Essex.